Returns & Exchanges:
Because these are hair accessories, all sales are final on bows, head wraps, top knots, scrunchies and adult wraps.
For clothes, I offer return and exchanges within 30 days of receiving your order. You can return or exchange your product for store credit, or a refund to the original payment method.
Discounted items are final and cannot be returned or exchanged.
Returned/ exchanged items must be in original packaging and must have no visible signs of wear or use.
Buyer is responsible for return shipping.
Package must be returned to the address it was sent from. If you need this address, please email Nikki at SewSweetLB@yahoo.com.
There is no restocking fee.
To initiate a return or exchange, please email Nikki at SewSweetLB@yahoo.com.
Turn Around Times (TAT) are posted in each individual product listing and at the header at the top of the site. Once an order is placed and you need to make changes, you have 2 hours to do so. Any time after that I cannot guarantee that changes will be able to be made.
All orders are shipped First Class and should be received within 1-3 business days. You will be sent a tracking number through your email provided when your package has been shipped. If you have not received your order within 1-3 business days of being shipped, please email Nikki at SewSweetLB@yahoo.com. First Class packages are not insured.
If you have any questions regarding your order, feel free to email Nikki at SewSweetLB@yahoo.com